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Shipping & Order Fulfillment

Hello fair travelers and adventurers 

This page is to let you know that your orders are usually fulfilled within 3-7 business days and select items may take 7-15 days to arrive at your doorstep. This is not always the case, you may get your packages much quicker. 
 

Backordered Items 

We occasionally have items for sale that are on backorder that will take extra time to arrive. The page for the product may not disclose it; If you have any questions as to whether an item is on backorder please write to us at the email provided below, and we will respond within 1-3 business days. 

If you have placed and order, and it is on backorder, we will email you within 1-3 business days notifying that the item is backordered. You may choose to cancel the order within 7 days of purchase if the selected product is on backorder.

You will receive the product you ordered, or we will will refund you, it's as simple as that.

International Shipments

Currently we only ship to Canada and the United States. Most of our items are only allowed United States shipment at the moment, and we are working to expand our offerings internationally. If you have query as to whether an item can ship to Canada, please take note on the bottom of each listing there is a disclamer that notes "this product only ships to the United States"

Orders that ship to Canada have extra lead time. Expect your order to arrive at your doorstep anywhere from 15-45 days from purchase. We apologize for the long lead time to Canada, and it is something we are working on.

We're here to answer any questions, please feel free to message us:

basecampsupplycompany@gmail.com

Thank you for taking the time to browse - Happy adventuring.